The player asserted that he only used one account and made prior deposits. The casino’s actions were deemed appropriate as they followed their strict policy mężczyzna multiple account usage. The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal. She demanded accountability and the return of her winnings while indicating her readiness jest to provide evidence of her claims.
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The Player Struggles To Withdraw His Money
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The Player’s Requesting A Refund
However, after filing the complaint, the player confirmed that the casino had paid out her winnings. The player from Florida had requested a withdrawal prior to submitting this complaint. However, the Complaints Team had advised him jest to wait for at least czternaście days after requesting the withdrawal, as it państwa usual for withdrawals jest to take some time owo process. This delay could have been due owo unfinished KYC verification or a high volume of withdrawal requests. The player from Ecuador had reported that his internetowego casino account had been blocked without explanation after he had attempted jest to withdraw his winnings. He had claimed that the casino had confiscated his funds amounting owo $77,150 ARS, alleging violation of terms and conditions.
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However, the player did not respond owo our messages, leading us to reject the complaint. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading jest to frustration with the process. The Complaints Team extended the response time for the player jest to provide necessary information, but ultimately, due owo a lack of response, the complaint was rejected.
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